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Amvibio Store Return & Refund Policy

Return & Refund Policy

Last Updated: January 1, 2025

30 Days

Return window from delivery date

Free

Return shipping for defective items

7 Days

Refund processed after approval

$0

Restocking fee on all returns

1

Scope and Intent

This Return and Refund Policy applies to all purchases made through the Amvibio Store website (amvibio.store), operated by TITAN TROVES LLC.

We want you to be completely satisfied with your purchase. If you are not satisfied for any reason, we are here to help resolve the issue quickly and fairly.

For questions about returns and refunds, contact our customer service at support@amvibio.store or call +1 (440) 374-9797

2

Return Window

Customers in the United States have the right to cancel their purchase and return the product within 30 days of the delivery date.

Change of Mind Returns

30 days from delivery — product must be unused, undamaged, and in original packaging.

Defective / Damaged Items

Contact us within 48 hours of receipt with photos of the damage.

3

How to Return — Step by Step

1
Contact Us

Email support@amvibio.store with your order number and reason for return.

2
Return Authorization

We will review your request and send you detailed return instructions. If applicable, a prepaid shipping label will be provided.

3
Pack & Ship

Safely pack the item in original packaging with all labels and tags attached. Include the return authorization form. Print and attach the return label from our email.

4
Refund Processed

After receiving and inspecting the item, we process your refund within 7 business days. You will receive a confirmation email.

4

Return Costs

✅ Free Return Shipping

When the product is defective, damaged by carrier, or incorrect item was sent. We cover all return costs.

⚠️ Customer Pays Shipping

For change of mind returns — wrong size, no longer wanted, or ordered wrong item. Actual delivery cost charged to customer.

📦 Shipping Method: UPS with Track & Trace  |  Restocking Fee: $0.00

5

Specific Return Conditions

  • Change of Mind: Return within 30 days — item must be unused, undamaged, in original packaging. Customer pays return shipping.
  • Defective Product: Contact us immediately. Amvibio covers return shipping and provides replacement or full refund after inspection.
  • Damaged on Arrival: Send photos within 48 hours of receipt. We assess and cover return costs if damage is confirmed.
  • Wrong Item Received: Contact us — we arrange return shipping and ensure you receive the correct product.
  • Item Never Arrived: Contact us to initiate a courier investigation. If not found, we issue a full refund or replacement.
  • Order Cancellation: Cancel before shipment for a full refund. If already shipped, follow the return procedure upon receipt.
6

Timelines & Refund Process

Return Window

Returns must be reported and shipped within 30 days of receiving the product.

Return Processing

After receiving and inspecting the item — refund processed within 7 business days.

Refund Conditions

Refund approved if product is undamaged, unused, and in original packaging.

Refund Method

Refund issued to the original payment method used at time of purchase.

7

Exchanges

To exchange an item, the fastest way is to return the original item and make a separate purchase for the new item once the return is accepted and refund is processed.

Contact us at support@amvibio.store and we will guide you through the exchange process.

8

Non-Returnable Items

The following products cannot be returned:

  • Custom or personalized items
  • Hygiene products (e.g., socks, underwear) unless unopened and unused
  • Items that have been used, washed, or had tags removed
  • Products damaged due to misuse or improper handling by the customer

⚠️ Note: This policy does not affect any applicable legal rights you may have under United States consumer protection law.

9

Return Address

Send all approved returns to our facility. Please do not send items without prior return authorization from our team.

TITAN TROVES LLC (Amvibio Store)
569 Hill Blvd, East Liverpool, Ohio 43920
United States

Questions? We're Here to Help

Our customer support team is available to assist you with any return or refund queries.

Phone (24/7)

+1 (440) 374-9797

Address

569 Hill Blvd, East Liverpool, Ohio 43920

Business Hours

Mon–Fri, 9AM–5PM CST

Your trusted one-stop shop for quality products across every category — delivered fast across the USA.

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